okibet Privacy Policy for Philippine Players

When you register and use the okibet platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issuedID for identity verification purposes. We also collect financial information such as your deposit and withdrawal history, preferred payment method details, and transaction records, which are required for processing payments and meeting anti-money laundering obligations. When you browse and interact with the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries and service quality monitoring. We only collect information that is relevant, adequate, and not excessive in relation to the purposes for which it is processed, in line with the Data Privacy Act of 2012.

The personal information we collect is used primarily to create and manage your okibet account, process deposits and withdrawals, and verify your identity in accordance with regulatory requirements applicable in the Philippines. We use your data to deliver the gaming services you have requested, including access to live casino, slots, and fish game content, and to personalise your platform experience where appropriate. Transaction and activity data is used to detect and prevent fraud, money laundering, and other prohibited conduct, and to ensure the integrity of the platform for all players. We may use your contact details to send you important account-related notifications, such as security alerts, verification requests, and updates to our policies — these communications are not optional as they are necessary for the operation of your account. We do not use your personal data for unsolicited marketing without your explicit consent, and you may update your communication preferences at any time through your account settings.

okibet does not sell, rent, or trade your personal information to any third party for commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud prevention partners, but only to the extent necessary for them to perform their specific functions and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so, such as in response to a valid court order or regulatory investigation. Any third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We will never share your personal information with unrelated third parties for their own marketing or commercial use without your prior written consent.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the okibet platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. We conduct regular security assessments and apply updates to our systems to address emerging threats and vulnerabilities. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

Under the Data Privacy Act of 2012 of the Philippines, you have specific rights regarding your personal information that okibet is committed to upholding. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You may also request the deletion or blocking of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team through the contact details provided on the FAQ page, and we will respond to your request within the timeframe required by applicable law.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including anti-money laundering regulations and gaming regulatory requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with legal obligations. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the closure of your account, we will process your request promptly, but please be aware that certain data may need to be retained for the legally required period even after account closure. We periodically review the data we hold to ensure that information which is no longer necessary is disposed of in a secure and appropriate manner.

okibet reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify you through a notice on the platform where reasonably practicable. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the okibet platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any questions or concerns about this policy or how your data is handled, please visit our FAQ page for further guidance.